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Wednesday, August 18, 2010

Business Etiquette : Conference Call Courtesy

Conference calls - love them or hate them, with today's geographically dispersed teams, travel restrictions and global business connections, conference call etiquette is a key part of any professional’s skill set. Follow the rules for making these multi-person, worldwide conversations efficient, effective and courteous.

Be on time. A conference call is like any other meeting—arriving late is rude. And don’t take up everyone else’s valuable time with your long-winded excuse.

Start the meeting on time. Take a roll call so everyone knows who else is present. Say your name before you speak. Others may not recognize your voice.

No lurking is allowed on conference calls. Always announce yourself when you come on the line. For the sake of propriety, courtesy and confidentiality, advise the others that you are present.

Finally, if you were not invited, don’t show up.

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